Who We Are
Bespoke Specialist Care Ltd is a new and exciting opportunity for those needing day to day assistance. We offer domicillary care in and around Lancashire for you or your loved ones.
Mission Statement
Principles and Values for Bespoke Specialist Care Ltd
We are committed to supporting all Service Users so that they can continue their lives with dignity and independence and be participating members of their own communities. Bespoke Specialist Care Ltd is committed to meeting the needs of those people entrusted to our care. We will ensure that Service Users are able to live the lives they choose and Bespoke Specialist Care Ltd will support them to remain independent in their own homes.
All people who are supported by and work at Bespoke Specialist Care Ltd and those who care for them will be treated with dignity and respect. We aim to offer skilled Care to enable Service Users to achieve their optimum state of health and well- being. We uphold the human and citizenship rights of all those we provide Care to and those who work for Bespoke Specialist Care Ltd. Individual choice and personal decision-making are the right of all Service Users and this right will be supported by all people who work for Bespoke Specialist Care Ltd. The right of independence will be respected and encouraged for all Service Users. The individual uniqueness of Service Users will be recognised and valued, and we will reflect this in our Care Plans and how we listen and respond to Service Users.
The individual requirement for privacy will be respected always and all information relating to individuals will be treated in a confidential manner. We recognise the individual need for personal fulfilment and aim to support Service Users to identify activities that are meaningful to them.
The Aims, Objectives and Philosophy of Care at Bespoke Specialist Care Ltd
To deliver quality care based on the needs of our Service Users
To treat all Service Users equally whilst valuing their differences and respecting their human rights
To safeguard Service Users from all forms of abuse whilst respecting their decisions
To provide access to information through a range of formats and aids including advocacy where required
To involve Service Users seeking feedback including complaints, compliments and ideas to improve the service
To ensure we recruit and retain the right staff and maintain and improve their skills through the right training
To act immediately to understand, respond to and learn from incidents through established systems
To deliver compassionate Care that promotes Service User's dignity, respecting their needs, wishes and expectations
